Reviews

Great Service. Great Reviews.

Client Testimonials

The University of Central Arkansas continues to use Sojourn Travel to book our group flights because of the excellent customer service we receive. They always work to get the best deals and even keep us under budget if possible. They assist students who have last minute changes or cancellations due to unforeseen circumstances. For example, last July we had students stuck on the tarmac at an airport in France due to maintenance issues and when I notified Sojourn Travel, they immediately rebooked them on the next available departure without further delay

Natalie Flemming
Study Abroad Coordinator
University of Central Arkansas

Please allow this email to serve as confirmation of my gratitude for all of the travel services you continuously provide not only to myself, but the entire network of Somerset personnel. During the past year, I have traveled extensively, ran into countless occasions that required immediate attention from you, and thankfully your professionalism and methodical approach in solving the circumstances prevailed. Whether it is a quick email, or a conservation, it is always a pleasure to be served by you.

Bernardo Montero
Principal/President
Somerset Academy Charter Schools, Inc.

Luz at Sojourn Travel has provided excellence in planning both professional and personal travel packages for me. She always finds the best choice at just the right price. I love her enthusiasm and attention to my travel plans!

Dr. Joy Galliford
University of Miami

THANK YOU Sojourn Travel. I had such a blast on the Culinary Delights of Italy tour. The intimate tours and private dinners will be kept in the best memories of my life. We look forward to traveling with you all again.

Florance Eloi
Student
Miami Culinary Institute

I want to thank you for arranging my recent trip to Indonesia. It was a trip I will never forget. The duration and number of flights in my itinerary left room for error, but your expertise in scheduling four flights in each direction involving three different airlines turned out perfectly. All flights booked were close enough in time to cut down on waiting, but left me with enough time to get through customs and airport security. The hotels you chose were wonderful, especially the Melia in Dubai. Thank you for listening, answering all my questions and securing the shuttle and travel insurance. I am ready to travel again, but only if it involves your assistance. Your service was extraordinary and much appreciated.

Wanda K. Texon
Associate Curator of MOAD &
Director of Campus Galleries
Miami Dade College

Dear Luz,

I would like to take this opportunity to acknowledge the above and beyond
efforts you extended to us as President of Sojourn Travel Consultants in the
preparation of my Miami Dade College School of Architecture Study Abroad
Program. I have been a professor at Miami Dade College for the past 20 years and
have traveled extensively around the world. In the past 4 years, I created and
organized 4 Study Abroad programs every summer session. This year’s trip to Asia
was my fifth Study Abroad Program.

For each Study Abroad Program, I have had to coordinate and communicate with
several different agencies and organizations including air, ground and sea
transportation through multiple countries and cities, reservations at various
hotels and excursions for over 20 different countries and dozens of cities. None
of these agencies has responded in a more timely and professional manner as
Sojourn Travel has in assisting me during the nearly 1 year preparation. I have
to state, that due to your diligence and attention to detail, this has been the
most successful and well-organized program and at the same time one of the most
challenging due to the places of travel (United Arab Emirates, India, Malaysia,
Singapore, Vietnam, China, Japan and South Korea). It was comforting to know you
were always available around the clock and any day of the week. When I asked for
yet another option, you would gladly and quickly responded with an answer. The
day of my departure to Dubai from Fort Lauderdale airport, it was very
reassuring to have you show up at the airport at 3 am simply to make sure all
would go smoothly and as we had planned.

I strongly commend your efforts and I’m looking forward working with you again
for next year’s Study Abroad Program… Thank you!

Mario F. Ortega, M.Arch, MSAS.
School of Architecture
Miami Dade College

My Europe experience was spectacular. I loved every minute of it.

Katherine Lee
Student
Miami Dade College

Dear Luz,

I want to express my deep appreciation for all of your assistance with travel arrangements for my daughter and grandson for their British Isles trip. Your responsiveness, attention to detail, knowledge of the airlines, and fantastic attitude made the entire process so much easier. The stress I was feeling as I began to plan the trip was completely eliminated after my first interaction with you.

I can truly say that your assistance personified the best customer service I have ever encountered. The flights we needed were identified and confirmed in record time. The seats preferred were obtained, and the bag tags were sent with time to spare.

Luz, you are a gem!

Myrl Weinberg, FASAE, CAE
Chief Executive Officer
National Health Council

Wow! What an amazing trip I had! Sojourn set me up with the trip of a lifetime to Paris, London and Dublin! The hotels, food, tours and tour guides were A grade! I will most definitely sign up for your tours again!

Michael Rivera
Student
Miami Dade College

I wanted to take this opportunity to let you know how much I enjoyed our trip to Italy. There were so many things we did that I would have never done them if I had gone on my own. (Actually I have been to Italy about 4 times before and have never done them.) Some of these wonderful memories include the lunch at Castelo Felini – what a wonderful way to kick off our trip. The cooking class at the Academia Barilla was something I will never forget. And the crowning glory was the Fattoria Lavacchio! Simply a small piece of heaven.

Thank you for all your assistance before and during this trip. You were most helpful and never too busy to answer my questions and requests. I’m looking forward to another wonderful trip.

Nereida Walker

Italy was the best experience of my life!!
I loved every minute of it! Thank you Luz!

Ashley Derrickson
Student
Miami Dade College

Working with Sojourn on our student travel program was a wonderful experience. Sojourn took care of the logistics without us having to worry about anything. It left us with the time to prepare and teach the course materials to the students. We will continue to use Sojourn in the future.

Maria C Mari, CPA, CMA, CFrA
Professor
School of Business
Miami Dade College

My students rave about the educational trips that Sojourn Travel has arranged over the years. They keep asking me “when are we going again.” Luz arranges customized experiences, such as visiting the Vatican at night, staying in a villa in Morocco and other great special features no other tour operator does. She finds out what our needs are and makes it happen. As a professor, it’s great peace of mind. In addition to that, Sojourn Travel handles the payments and even assists with the marketing, I highly recommend them.

Maritza Marrero
Associate Professor
International Hospitality Center
Miami Dade College

Before being introduced to Luz at Sojourn Travel, I dreaded the process when asked to make travel arrangements. The one thing constant is change and there can be many changes that take place with coordinating travel for someone else. Luz has always been patient and very accommodating. Now when I’m asked to make travel arrangements, I simply e-mail Luz and await a rapid response. No more dread, no more worries with my travel arrangements placed in the more than capable hands of Luz!!!

Audrey Hadley
Secretary
Honors College
Miami Dade College

Throughout the years, Luz Chaoui has arranged both my personal and school related business trips. She often times provides different quotes and possibilities to ensure we are absolutely satisfied with our decisions. I recommend her to anyone looking for a professional travel agent. I know that anyone using Sojourn Travel will always be satisfied not only with the price given but also with the professionalism provided.

Judith C. Marty
Principal
Mater Academy

As an airline pilot, I am all too familiar with the highs and lows of traveling. I recently started planning a vacation for my wife and I to Greece. Due to a busy work schedule, I decided that I did not have enough time to book the trip on my own. I called Luz at Sojourn Travel, and, after getting a feel of what we wanted out of our vacation, she quickly booked our trip. We stayed at several places in Greece and had a wonderful time!

Sojourn Travel offers a very personalized service. What ever your needs are, Luz cares deeply about providing her very best at a very affordable price. If you have upcoming travel plans, give Sojourn Travel a try. I will not use anyone else!

R. Dobson

Dear Luz: I wanted to let you know that my family and I truly appreciate all the trips you have arranged for us during the last 10 years. No matter where we are you are always available even when your with your family on vacation. You handle your customers problems without any excuse and always take your time to make us feel special and 100% comfortable.

Keep up your outstanding work, as you have clients here forever. We thank you for your undivided attention at all times. It’s a true pleasure doing business with someone that not only loves her job, but that does it with her heart.

J. Tamayo

Luz at Sojourn Travel Consultants provided me with excellent customer service over several months as we planned a student trip to Indonesia for thirty students. As we sat on a weather-grounded plane that threatened all our connections, Luz was on the phone with us while negotiating with airlines. She has always been prompt, extremely courteous and sensitive to the needs of her customers. I recommend her without hesitation.

Gregory Galford AIA
Assistant Professor of Interior Architecture
Chatham University

Luz Chaoui has been my travel agent for close to (if not over) 20 years. She does amazing work with travel. She is THE BEST!!

Pio Ferro
Program Director
Power 96! WPOW / Beasley Broadcasting

For about 15 years, Luz at Sojourn Travel has been creating itineraries for my
girls who are now in college and grad schools. I highly recommend employing Sojourn to create and handle itineraries for students. Luz is very conscientious, knowledgeable, personable and caring. She will work with you in a most cordial manner while routing your family members safely to their destinations. Simply stated – she is the best!

Vicki Richards
www.vickirichards.net

Our Foundation has utilized the services of Sojourn Travel for several years now and we are extremely pleased with the level of professionalism we receive from Luz. While every company claims they have great customer service, rarely do you find a company that delivers it the way Luz does. There is great comfort in knowing that Luz is only a phone call away to take care of our travel needs night or day at a very affordable price.

Danielle Putnam
Executive Assistant to the President
Darrell Gwynn Foundation

Luz Chaoui is a huge asset to our organization. Thanks to her hard work and dedication we no longer spend our time booking our own travels and negotiating hotel prices. Thanks to Luz we now have a worry free system that allows all of the sales force to contact her with travel plans and she does the rest. With Luz we have a credible, reliable individual who always does her best to support our travel needs. She is a pleasure to work with and, quite frankly, I don’t know how we did it without her in the past. I am sure Luz will make an immediate impact in any company she works with.

Ralph Acosta
Regional Sales Manager for Mexico,
Central America, Venezuela & the Caribbean
Falcon Technologies

Before working with Luz, trying to coordinate our travel arrangements was a nightmare. We travel frequently and I found myself spending an enormous amount of time doing research for flights and hotel accommodations. When I handed over our travel arrangements to Luz the results were magnificent.

Paula Richards
The Richards Group

Luz has been of great support for all my travels since the year 2006. She has handled my travel arrangements and earned my trust in a satisfactory manner. She is very knowledgeable and reliable and only an email away when I need to book travel.

Carla Parra Arrom, LLM, Dip (ITM), TEP
AVP Relationship Manager
Mercantil Commercebank N.A.

We were policing our travel policies ourselves and were spending too much time and resources making our own travel arrangements. We decided to use Luz exclusively because of her ability to police our travel policy impartially, her honesty and her extensive knowledge. We now have been using Luz for about five years without incident, and we are thrilled to have hired her as our exclusive travel agent.

Tony Samitier
Executive Vice President
Falcon Technologies Inc.

Luz has been arranging all of our journeys for many years. She truly makes a difference in the service that she offers by always going the extra mile and offering different options to ensure our travel needs are met. Her knowledge of which hotel to stay in, which airline to fly, what are the best frequent flyer programs and how to redeem points has positively affected our bottom line. She is truly an expert and professional in her field and I have recommended her to my clients, friends and family.

Ana Maria Parra
Vice President
EFG Capital International

Luz at Sojourn Travel has been booking all of our business and personal travel for over 17 years. She is so Pleasant, Efficient; Detail Oriented and Professional that she is near PERFECT! I have recommended her to all our friends and business associates and all have been as pleased as I.

Angel Nello Pardo
President
DMR Corporation

We have been doing business with Ms. Luz Chaoui and Sojourn Travel for over 12 years. Before Luz we spent a great deal of time looking for our travels. It was both stressful and costly. After hiring Luz 12 years ago, we have someone who is credible, reliable and does an outstanding job in arranging our travels. We feel very fortunate to be able to have Luz looking out for the best possible deal and always able to accommodate us with our travel plans to our full satisfaction.

We highly recommend Luz to anyone that is looking for an honest and dependable travel agent. She has an extensive knowledge of the travel industry and handles herself in a very courteous and professional fashion.

Michael S. Bowman
President
Anchor Marine

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